60‑Day Money‑Back Guarantee
Shop with confidence. If you are not completely satisfied with your purchase, you may return it within 60 days of delivery for a refund of the purchase price.
- Products must be in like‑new condition with all original accessories and packaging.
- Shipping fees are non‑refundable unless the return is due to our error or a defective item.
- Refunds are issued to the original form of payment after inspection.
How it works
Request
Submit a return or exchange request with your order number and reason.
Pack
Place the product and all accessories in the original packaging when possible.
Ship
Use the provided label or your preferred carrier and keep the tracking number.
Refund
Once received and inspected, your refund will be processed promptly.
Frequently asked
What items are non‑returnable?
Gift cards and downloaded digital content are final sale. Used filters and consumables may not be eligible.
How long do refunds take?
Most refunds post within 5–10 business days after we receive your return.
Exchanges
Defective or DOA items can be exchanged for the same model within the guarantee window.